customer support
Have you checked out the FAQs section? Most of your questions may already be answered there.
We do not currently offer phone support, but you can complete our contact form for assistance.
Profile removals can only be requested by the incarcerated individual.
Alternatively, screenshots of (verifiable) written requests for removals (received by you, from the inmate) will be accepted as well. Acceptable message platforms: GTL, CorrLinks, JPay, Securus, etc.
CLICK HERE for more information.
To protect client privacy, we are unable to provide any details about the individuals featured on this website. Please reach out directly to your incarcerated loved one for information. Disclosures are made only when required by law or to law enforcement.
Please allow up to 48 business hours for a response. Support requests are only responded to on weekdays.
To avoid delays in responses, please only submit one request.
We do not currently offer phone support, but you can complete our contact form for assistance.
Profile removals can only be requested by the incarcerated individual.
Alternatively, screenshots of (verifiable) written requests for removals (received by you, from the inmate) will be accepted as well. Acceptable message platforms: GTL, CorrLinks, JPay, Securus, etc.
CLICK HERE for more information.
To protect client privacy, we are unable to provide any details about the individuals featured on this website. Please reach out directly to your incarcerated loved one for information. Disclosures are made only when required by law or to law enforcement.
Please allow up to 48 business hours for a response. Support requests are only responded to on weekdays.
To avoid delays in responses, please only submit one request.
Mailing Address
Unchained Connections
3202 McClellan Blvd #4523
Anniston, AL 36204
Unchained Connections
3202 McClellan Blvd #4523
Anniston, AL 36204