Email support onlyPhone support is not available. Please use the message form or email us directly.
Check the FAQs first—many questions are answered there.
Profile removal requests
Only the incarcerated individual may request profile removal. We also accept verifiable screenshots of a written request they sent you through GTL, CorrLinks, JPay, Securus, or another messaging service.
To protect client privacy, we cannot share details about people listed on this site. Please contact your incarcerated loved one directly. Information is disclosed only when required by law or to law enforcement.
Please allow 48 business hours for a response. Support requests are only responded to on weekdays. Please submit one request to avoid delays.
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Mailing address
Unchained Connections3202 McClellan Blvd #4523
Anniston, AL 36204