All Sales Are Final
All sales through Unchained Connections are final. Profile packages, renewals, social media boosts, homepage features, and digital services are non-refundable.
Custom song purchases are final once work has begun. Custom songs include two versions delivered by email as MP3 files, and revisions are not included.
Profile turnaround is 3–5 business days. If you have a payment or service question, contact ucpenpals@gmail.com. Please allow up to 48 business hours for a response, Monday through Friday.