Resources

Understand why the incarcerated person initiates Pay Tel messaging contact and how to respond through the official service.

A practical guide to how to send money to an inmate safely and legally, with reminders to confirm current facility rules and approved services.

A practical guide to how to schedule and prepare for a phone call with an inmate, with reminders to confirm current facility rules and approved services.

A practical guide to the do’s and don’ts of writing to inmates, with reminders to confirm current facility rules and approved services.

Understand ICSolutions prepaid and debit calling accounts, and check which portal your facility uses for messages and visits.

A practical guide to how to understand and use prison communication apps (jpay, gtl, securus, corrlinks), with reminders to confirm current facility rules and approved services.

A practical guide to how to send photos, cards, and approved gifts to inmates, with reminders to confirm current facility rules and approved services.

A practical guide to what you can and can’t send to an inmate, with reminders to confirm current facility rules and approved services.

A practical guide to how to communicate with inmates in different states: rules you need to know, with reminders to confirm current facility rules and approved services.

A practical guide to how to set up and use email communication with inmates (through jpay, corrlinks, etc.), with reminders to confirm current facility rules and approved services.